Converga

Palette’s partner in Australia and New Zealand experiences growing demand for AP Automation.

About Converga

With a history of optimizing business processes for over 25 years, Converga is a leader in Business Process Automation. Converga provides solutions such as Onshore and Offshore Managed Services, Digital Transformation, Document Workflow and Intelligent Capture. Financial Services include Electronic Invoicing and Robotics as a Service. Converga is owned by Canon Business Services, enabling them to leverage the network and capabilities of one of the world’s largest companies.

The partnership

Converga began its partnership with Palette in 2011, selecting Palette to be its AP Automation platform of choice. The model allows Converga to partner its world class intelligent capture technology, electronic invoicing and high speed scanners with Palette to offer an end to end solution delivered entirely by Converga.

Customer benefit

“Our customers recognize the cost, both direct and indirect of processing and paying invoices. When it’s possible to pay an invoice with little to “no touch” it makes a solution such as Automated Accounts Payable a no brainer for business today”, explains Ken Hickey. Not only does Converga deliver Palette to their customers, but they also use it internally to manage their own invoice payment process.

Converga offers expertise in ERP Integration

Converga also offers their customers expertise in the area of ERP integration. The Automated Accounts Payable concept is easily integrated with most of the commonly used ERP systems in Australia, New Zealand and Asia. Services and support are offered by Converga’s local consulting teams.

Download the full Partner Success Story or visit Converga’s official website to learn more.

Flexible, Modular, Secure and Compliant

Improved structure for your supplier invoices

Maximize the automation of your invoice management by allowing the system to match invoices with purchase orders or contracts. Direct resources towards exceptions and free up time for higher-value work.

Save time and money for the entire organisation

Make it easier for both managers and employees to manage purchases, invoices, and expenses. Reduce your administration in the finance and purchasing departments.

Increased control and lower costs

When the purchase-to-pay process is automated, it’s easier to purchase the right product from the right supplier and for the right price. Approve the purchase order instead of the invoice and achieve full cost control before the purchase takes place!

The partnership with Palette has been excellent in all areas from product support to sales and marketing. Palette has provided us with the training and support for successful implementations across Australia and New Zealand.

Ken Hickey
Head of Business Process Solutions at Converga

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