Palette's support is easily reached through the online portal Palette Helpdesk. You need a username and password to log in.
Local support and expertise
Full responsibility from the start
Our experienced project managers and application consultants support you during the introduction of Palette and then hand you over to our support department.Read more about implementation.
Support for streamlining processes
We are a global player offering local support in several languages. Using our online portal, you can register support cases around the clock.Contact support.
Customer Service Manager
With our CSM service, you get a dedicated service manager who is a system specialist and can help you adapt the processes to your business.Read more about CSM.
Maximize your investment with our support
We want our customers to get the most out of their software investment. Therefore, we have knowledgeable and committed support staff who will help you to use our solution in the best possible way.
Global support function with local contact center
Palette’s support is staffed with system specialists who have significant experience working at Palette. We have a global support department with local employees, which means that your contact with the support staff usually takes place in Swedish (unless you choose another language). We also have a global network of product specialists who can support each other when needed. We offer support in all Nordic languages and in English.
The Nordic region is far ahead in electronic invoice processing, so for us it is obvious that the development of Palette will take place here. Our development department works in Sweden and is close to our largest support departments and thousands of customers if complex issues arise.
"Palette had a clear and realistic project plan, and it was evident that they had carried out projects of this size and complexity previously."