Using an outsourced data capture service, Tacala’s vendor invoices are captured and validated with a 98% accuracy rate. The invoices go to a queue, visible in the Palette dashboard.
With over 300 locations Tacala needed to manage utility bills and other recurring charges efficiently. In the past the processing of recurring invoices was done manually. Palette’s contract module keeps track of contract terms and the software matches incoming service invoices to the proper contract amounts.
An automated approval workflow sends non-PO invoices to project managers to approve via email, rather than having to enter the system. If an invoice goes over the tolerance level, the system automatically sends the approval to the supervisor.
Archive and Audit Trail
The company was looking for a solution that could provide an audit trail and reporting for all the operations they manage.
Having a searchable invoice archive has been a big time saver. Once an invoice is paid it is transfered from Dynamics GP into the Palette archive.
Palette’s audit function includes an invoice log that is time stamped and contains all the information necessary to satisfy both external auditors as well as internal investigations.