Blog / Purchase-to-pay
2019 Guide to OCR, Invoice Scanning & Data Capture
Most organizations say manual data entry and the high volumes of email and paper invoices they receive are a big challenge.
Compounding the issue:
- In many cases invoice scanning uses dated legacy OCR technology which has limited functionality and depth
- Emailed invoices from suppliers are printed out and manually keyed into the ERP
- For growing companies, larger invoice volumes means hiring more staff to handle the manual effort
Although EDI or invoices submitted through a solution portal are offered as solutions to the issues above, 80 to 90% of supplier invoices received by companies are either paper or email. Approximately 75% of organizations enter their invoice data manually .
There are some attractive options for handling all formats of invoices however – from both an implementation and price perspective.
5 ways to Capture data from an invoice in 2019 (from most efficient to least):
• Digital Capture in the Cloud – Emailed Invoices
A supplier creates an invoice in their ERP and generates it as a digital PDF, XML, CSV, Word, Excel, EDI or other electronic format, and then emails it. The invoice is sent to the buyer via a designated email address where automation and AI instantly reads the data form the invoice and extracts it into a database..
The process is fast and 100% accurate, because the electronic file format of the invoice has a data layer that reflects exactly what was input. This method has a high on-boarding rate by suppliers because the supplier just has to send the invoice to the specified email address, and avoids incurring any costs to do so. They may reduce their costs if they switch over from paper and mail.
• OCR with Intellitags – Paper Invoices
Where as legacy OCR technology is resource intensive (data has to be manually field-mapped, as an example) Intelligent OCR technology teaches itself to identify supplier invoices based on their layout and then automatically stores that information for future reference. It also intuitively maps the data fields in each invoice and stores them in a database.
If you supplier sends a paper invoice:
The invoice is scanned by Advanced OCR that recognizes the layout of the supplier and then extracts essential data fields. This process takes a few minutes and is 95% accurate. No on-boarding required as suppliers are continuting to send invoices in the mail.
If your supplier sends an electronic file of a scanned invoice:
In other words, if the invoice is an “image” of the invoice (instead of a electronic file with a data layer as mentioned above). Intelligent OCR scans this information with the same results as paper invoices.
• Invoice Portal
Invoice data is manually entered into a supplier portal by the supplier. This replicates the manual keying of data into your ERP but the manual keying is left to the supplier. Good for small suppliers, and has a very low on-boarding rate.
• Traditional XML or EDI
A supplier sends an XML or EDI file to the buyer. This is good for buyers who are set up to receive it, but the supplier has to justify the cost of changing their billing application and infrastructure to send XML and EDI documents. EDI and XML have high data accuracy but a low on-boarding rate.
Keying invoice data into the ERP, printing out PDFs or other emailed invoices, storing large amounts of paper files, and staying committed to paper processes. Only sustainable for very small operations.
The Business Case for Intelligent OCR and Digital Capture in the cloud
For organizations that want to capture invoice data digitally, there are a few parameters to consider when choosing the most optimum method. They include:
- the time it takes for set up
- infrastructure changes and I.T. resources
- the cost to the buyer
- the cost to the supplier
- data accuracy
- on-boarding rates
An Optimal Solution
Palette’s Capture solution handles both email and paper invoices with OCR with Intellitags and Digital Capture in the cloud. The solution processes files in any format: PDF, EDI, XML, Word, Excel, JPG, TIFF, XML, CSV and more. Accuracy rates for paper are 95%, and for PDF/Electronic formats 100%. There is no added cost for suppliers.